DELIVERY & TRACKING

For International Delivery & Tracking Information please visit our International Orders page.

It's important to us that you receive your purchase as quickly as possible. All online orders will be processed within 24hrs of payment and dispatched on the next business day. During sale and promotional periods your order will be processed and dispatched as quickly as possible. All items are registered and shipped via Australian Post.

There are two postage options:

  • STANDARD POSTAGE – Flat Rate $5.00 AUD
    Orders will arrive within 2-7 business days from time of posting depending on your location.
  • EXPRESS POSTAGE – Flat Rate $10.00 AUD
     Orders will arrive within 1-4 business days from the time of posting depending on your location.

STANDARD POSTAGE

Please see below schedule below outlining Australia Post’s estimated delivery times for major centres. Delivery time starts after your order has been despatched from our warehouse. The delivery time estimates do not include handling time.

Sydney Metro1 Business day
Canberra1 Business day
Melbourne2 Business days
Brisbane2 Business days
Adelaide3 Business days
Perth4 Business days
Hobart4 Business days
Darwin4 Business days

For destinations outside of metropolitan capital cities, please visit Australia Post’s website:
http://auspost.com.au/apps/domestic-parcel.html (Please use 2100 as the "from" postcode.)


EXPRESS POSTAGE

Express deliveries will be processed the same day provided we receive the order before 1pm and will be delivered the next day if it's within the Australian Post's Express Post Network. Please refer to the Australia Post delivery areas here.


CAN I TRACK MY ORDER?

You are able to track your delivery - once your order is shipped you will receive an email confirmation of your shipping details, which will include a tracking number.

Please click on the following link to track your order once it has been shipped. http://auspost.com/track

You will be required to sign for your parcel but if you are not at the designated address when delivery is made you will be directed to the nearest post office for collection of your parcel.


FREE DELIVERY PROMOTION

Receive free STANDARD POSTAGE delivery when you place an order of $50.00 AUD or more. Available for a limited time only.

Free shipping will not apply when you’ve taken advantage of a special offer and the actual dollar value of the purchase is lower than $50 after discount.

If you want your purchase to be sent Express Post, a flat rate of $10.00 will be charged irrespective of purchase value. The above rates apply irrespective of the number of items you purchase on the same order.

 

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