Delivery & Tracking

Delivery & Tracking for Australian Orders.

Delivery charges are subject to variation based on the size, weight, and destination of your order. Your final shipping charges will be clearly presented on the checkout page before you proceed to payment. Please note that freight costs are payable in addition to the product price, ensuring transparency in the total cost of your purchase. To obtain an accurate delivery quote, simply add the desired items to your shopping cart and proceed to the checkout. Your delivery rate will be provided at that stage.

There are two delivery options within Australia:

  • Standard Delivery - Orders usually arrive within 4-8 business days from time of dispatch depending on your location.
  • Express Delivery - Orders usually arrive within 2-3 business days from time of dispatch depending on your location.

Free Delivery Promotion:

We offer free STANDARD delivery to selected major city and town postcodes in Australia when you place an order of $100 AUD* or more. Click here to check if your postcode is eligible.
Free delivery will not apply when you’ve taken advantage of a special offer and the total dollar value of the purchase is lower than $100 AUD* after the discount.

For orders within Australia:

Delivery charges for orders within Australia are subject to variation based on the size, weight, and destination of you order. For orders over $100 AUD, we offer FREE STANDARD SHIPPING.
Below are estimated delivery times for both major cities and regional & remote Australia. All shipping times are in compliance with the shipping time frames provided by our shipping partners.
Please kindly note, the below timeframes are from the time your order is dispatched. Please keep this in mind when placing your order.
If you have any concerns, feel free to reach out to our customer care team with your enquiry here.

Standard Delivery:

Please see estimated delivery times for major cities below.
The delivery time estimates do not include handling time. Delivery time starts after your order has been dispatched from our colette by colette hayman online dispatch.

Major Cities Standard Express
Sydney 3-5 Business Days 1-2 Business Days
Canberra, Melbourne 3-5 Business Days 2-3 Business Days
Brisbane, Adelaide 4-6 Business Days 2-3 Business Days
Hobart 6-8 Business Days 3-4 Business Days
Perth, Darwin 6-10 Business Days 3-4 Business Days
Regional & Remote Standard Express
Country NSW, VIC, QLD, SA 5-10 Business Days 3-5 Business Days*
Country WA, NT, TAS, Far North QLD & Remote 7-14 Business Days 3-5 Business Days

*Express shipping may not be available in some country and remote locations. When this occurs, express shipping will not be displayed as an option at check out.
*Subject to change due to external factors and courier's delivery processes.