Online Pricing & Transactions

All prices are charged in Australian dollars and include 10% GST.

For New Zealand customers, all prices on the website are displayed in Australian Dollars (AUD) and will be charged in Australian Dollars. Once you have entered your Billing and Shipping address at checkout, 10% GST will be removed from your Shopping Bag total.

We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is cancelled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. We will attempt to contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.

 

Online Promotions

During online promotions, all discounted prices are as marked, unless a promotional code needs to be entered at the Checkout to redeem the offer. No further discounts will apply and cannot be used in conjunction with any other offer. Offers are available only while stocks last, for a limited time only and can end without notice. Online offers do not always run concurrently with in-store promotions. Special online discounts/offers will therefore not necessarily be available in-store. Promotions cannot be applied to colette by colette hayman gift cards. All promotions can be ended at any time at the discretion of colette by colette hayman. 

Sale & Markdown Promotions
Selected styles only.
Prices as marked.
Marked down sale products can be returned for an exchange or credit note only.
Promotional full-price markdowns can be returned for a full refund, exchange or credit note.
Offer available online.
Availability by store may vary.
Limited time only, while stocks last.
Cannot be used in conjunction with any other offer or voucher code.
 
Voucher Code Promotions
Selected styles only.
Offer available online.
Availability by store may vary.
Limited time only, while stocks last.
Voucher code must be applied at checkout.
Cannot be used in conjunction with any other offer or voucher code.
Some promotions will require an email address to be supplied to receive voucher code.
 
Multi-Buy Promotions
Selected styles only.
Discount will be applied at checkout to item(s) with lowest price value.
All items must be added to cart for discount to be applied.
Free or discounted item(s) must also be returned if you require a refund or exchange.
Offer available online.
Availability by store may vary.
Limited time only, while stocks last.
Cannot be used in conjunction with any other offer or voucher code.
 
Gift or Purchase with Purchase Promotions
Promotion only available in conjunction with purchase of selected styles.
Only selected products qualify as promotion.
Cart must meet the minimum spend (excluding value of the free product) to qualify for promotion.
Only one item can be applied with promotion.
Promotional item(s) will be available to choose at checkout. 
Free or discounted item(s) must also be returned if you require a refund or exchange.
Offer available online only.
Limited time only, while stocks last.
Cannot be used in conjunction with any other offer or voucher code.  
Promotion cannot be applied after purchase has been made.

Spin to Win
Name and email address must be filled out to spin.
One spin per customer only.
Discount code can only be used once per customer either online or in-store.
To redeem online, voucher code must be applied at checkout. 
To redeem in-store, email must be presented to a team member.
Can only be applied to full priced products - excludes sale.
Cannot be used in conjunction with any other offer or voucher code. 
All discount codes have a minimum spend to be successfully applied. 
Voucher code must be redeemed before 11:59pm on March 31, 2020.
    
Free Delivery Promotion
Minimum spend of $30 to qualify for free shipping.
Free standard shipping applies to Australia only.
Limited time only.
Voucher code must be applied at checkout.
Cannot be used in conjunction with any other offer or voucher code.
 

Colours: While every effort is made to display the colours of our products appearing on this website as accurately as possible, colours do vary from monitor to monitor. We thus cannot guarantee that the colour displayed on your computer monitor will be completely accurate.

Exclusions: Cosmetic products can only be shipped to Australian and New Zealand destinations. All other international destinations are excluded from purchasing cosmetic products online.

Order Limits: We reserve the right to decline any order in full or in part for quantities on items that exceed 5 units.

Disclaimer: We reserve the right to cancel any order that we consider to carry a high risk in terms of credit card fraud or in the case of an internal system error.