Terms & Conditions

Online Promotions

During online promotions, all discounted prices are as marked, unless a promotional code needs to be entered at the Checkout to redeem the offer. No further discounts will apply and cannot be used in conjunction with any other offer. Offers are available only while stocks last, for a limited time only and can end without notice. Online offers do not always run concurrently with in-store promotions. Special online discounts/offers will therefore not necessarily be available in-store. Promotions cannot be applied to colette by colette hayman gift cards. All promotions can be ended at any time at the discretion of colette by colette hayman. 

30% Off Storewide & 50% Off Christmas Gifting
In-store and online. Prices as marked.

Limited time only, while stocks last.
Excludes Baby bags and Amalia Crossbody bags.
Cannot be used in conjunction with any other offer or voucher code.
Promotional full-price markdowns can be returned for a full refund or exchange.

Sale & Markdown Promotions
Selected styles only excludes new ranges, sunglasses and accessories.
Prices as marked.
Marked down sale products can be returned for exchange only.
Availability by store may vary.
Limited time only, while stocks last.
Cannot be used in conjunction with any other offer or voucher code.

50% Off 2nd Bag Promotion
Must be a member of the Front Row Rewards program
Buy any bag with the badge "50% off 2nd bag" and get 50% off the 2nd item with the badge "50% off 2nd bag"
Discount applied to least expensive item(s) at checkout
Full Price products only
Limited time only
Both products must be be returned if you require a refund or exchanged

Buy 1 Get 1 Free
Selected items only.
Discount applied to least expensive item(s) at checkout
Not in conjunction with any other offer.
Limited time only
Returns/Refunds - The free item(s) must also be returned if you require a refund or exchanged

Multi-Buy Promotions - Including 3 For $10, 3 For 2
Selected styles only.
Discount will be applied at checkout to item(s) with lowest price value.
All items must be added to cart for discount to be applied.
All items must be in a single transaction to qualify for promotion.
Free or discounted item(s) must also be returned if you require a refund or exchange.
Offer available online.
Availability by store may vary.
Limited time only, while stocks last.
Cannot be used in conjunction with any other offer or voucher code.

Purchase with purchase promotions
$5 with any purchase.
Selected Styles only.
While stocks last.
One $5 product per transaction, per day.
For a limited time only.

SPEND & SAVE PROMOTION
ONLINE ONLY.
Must reach a minimum cart value of $100.00 in one (1) transaction to receive $40 off
Full priced items only
Not in conjunction with any other offer.
Enter code to apply a discount at checkout.
Limited time

Spin to win
ONLINE ONLY.
email address must be filled out to spin.
One spin per customer only.
Discount code can only be used once per customer.
To redeem online, voucher code must be applied at checkout.
Discount applies to full priced products only - excludes sale.
Cannot be used in conjunction with any other offer or voucher code.
Voucher code only valid while spin the wheel is displaying on site.
 
Voucher Code Promotions
Selected styles only.
Full price products only.
Available online only. 
Limited time only, while stocks last.
Voucher code must be applied at checkout.
Cannot be used in conjunction with any other offer or voucher code.
 
Gift with Purchase Promotions

Promotion only available in conjunction with purchase of selected styles.
Only selected products qualify as promotion.
Cart must meet the minimum spend (excluding value of the free product) to qualify for promotion.
Only one item can be applied with promotion.
Promotional item(s) will be available to choose at checkout. 
Free or discounted item(s) must also be returned if you require a refund or exchange.
Offer available online only.
Limited time only, while stocks last.
Cannot be used in conjunction with any other offer or voucher code.  
Promotion cannot be applied after purchase has been made.
 

Free Delivery Promotion
Minimum spend of $100 to qualify for free shipping.
Free standard shipping applies to Australia only.
Limited time only.
Voucher code must be applied at checkout.
Cannot be used in conjunction with any other offer or voucher code.

Free Delivery - Major Australian city & towns promotion

  1. Free delivery is available for orders placed online with a total order value equal to or greater than $100, excluding any discount or delivery charges.
  2. Please note that not all suburbs and postcodes are eligible for free delivery. To view the list of eligible suburbs and postcodes, please refer to the information provided below.
  3. The free delivery for eligible suburbs and postcodes will be automatically applied during checkout.
  4. This offer cannot be used in conjunction with any offer or promotion.
  5. This offer is available for normal retail quantities only, subject to availability and while stocks last.

 

Online Pricing & Transactions

All prices are charged in Australian dollars and include 10% GST.

For New Zealand customers, all prices on the website are displayed in New Zealand dollars (NZD) and will be charged in Australian Dollars at check out. Once you have entered your Billing and Shipping address at checkout, 10% GST will be removed from your Shopping Bag total.

We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is cancelled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. We will attempt to contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.

Colours: While every effort is made to display the colours of our products appearing on this website as accurately as possible, colours do vary from monitor to monitor. We thus cannot guarantee that the colour displayed on your computer monitor will be completely accurate.

Exclusions: Cosmetic products can only be shipped to Australian and New Zealand destinations. All other international destinations are excluded from purchasing cosmetic products online.

Order Limits: We reserve the right to decline any order in full or in part for quantities on items that exceed 5 units.

Disclaimer: We reserve the right to cancel any order that we consider to carry a high risk in terms of credit card fraud or in the case of an internal system error.