Dear Colette VIP Members and valued customers,
We are happy to announce that our Australian Colette stores are now open!
Please note Colette and our team support good hygiene practices and the regular cleaning of surfaces. In the interests of minimising community spread of COVID-19 and in protecting both you and our team members, we kindly request all customers to observe the minimum 1.5 metre physical distancing recommendation. Each store also has a maximum capacity that we must adhere to. Card and contactless payments are preferred.
Thank you to our valued customers who have continued to support Colette and we can’t wait to welcome you back into your favourite store!
Love Colette xx
Our online store is open 24/7
We encourage our valued customers to take advantage of the wide range of bags, jewel and accessories available on our website, including our current 40% off sitewide sale.
We are continuing to work with Australia Post to deliver and fulfil all orders as usual and can assure you that until further notice, Australia Post remains fully operational across Australia and New Zealand amidst the government restrictions on non-essential activity. For more info on AusPost services, please visit https://auspost.com.au/about-us/news-media/important-updates/coronavirus.
Helping you return
To ensure our customers are happy with their purchases, we are extending our change of mind returns policy from 28 days to 60 days for all purchases made from today, for online and instore purchases. If you have any questions, please contact our customer service team on firstname.lastname@example.org
Thank you for your continued support of our brand through this difficult and uncertain time. Be safe, sensitive and sensible.
The Colette by Colette Hayman team